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Outsourcing (ITO/BPO)

IT Uganda

The overall purpose of the NTF IV programme is to increase the competitiveness of producers and exporters in selected sectors within priority developing countries, including the IT and IT Enabled Services` (ITES) sector in Uganda.

The NTF-IV programme is a collaboration between International Trade Center (ITC) and CBI.  ITC focusses on regional and other export markets, CBI has an exclusive focus on EU markets. ITC and CBI agreed that ITC will focus more on training, CBI more on additional coaching for potential exporters to the EU.

IT Senegal

The overall purpose of the NTF IV programme is to increase the competitiveness of producers and exporters in selected sectors within priority developing countries, including the IT and IT Enabled Services` (ITES) sector in Senegal.

The NTF-IV programme is a collaboration between International Trade Center (ITC) and CBI.  ITC focusses on regional and other export markets, CBI has an exclusive focus on EU markets. ITC and CBI agreed that ITC will focus more on training, CBI more on additional coaching for potential exporters to the EU.

Big Data, the enabler and trigger of many outsourcing trends, is still big

An increasing number of European companies continue to adopt big data services in an attempt to maximise the benefits associated with the big data revolution. It should come as no surprise, then, that the data market is growing at a rate of 16% annually and is expected to exceed €107 billion in 2020.

Machine learning & Artificial Intelligence in Europe

Global spending on machine learning & Artificial Intelligence (AI) systems is on the rise. Western Europe is a particularly interesting market, as machine learning and AI expenditure in both the public and private sector is expected to increase considerably. The European general IT-skills shortage continues to drive outsourcing. Combined with an increased interest among numerous sectors in machine learning and AI solutions, this offers you good opportunities.


Blockchain in Europe

The global blockchain market is growing exponentially. Western Europe is the second largest region worldwide in terms of blockchain related spending, indicating good opportunities for your blockchain services. Awareness of blockchain technology as a solution has expanded from the financial sector towards into numerous other areas, like supply chains, manufacturing and healthcare. The considerable European IT-skills shortage further stimulates the outsourcing of blockchain services.


FinTech services in Europe

The European FinTech (financial technologies) market is booming, as the financial sector has to cater to a modern, digital consumer. You can provide your FinTech services to traditional financial institutions, or to the (European) FinTech firms they may hire. New technologies such as blockchain and Artificial Intelligence / machine learning are increasingly used in FinTech. In addition, new European legislation offers you opportunities in RegTech (regulatory technology) and payment services.


Offering Software Testing Services in Europe

The market for software testing is performing strongly. These services are ideal for outsourcing to developing countries, especially since Europe has a growing IT skills shortage. Industry-specific testing is becoming increasingly important, with the financial services sector being especially promising. Automation and crowdsourcing are becoming standard, but thorough software testing should combine these models with specialised outsourced testing teams.


The Internet of Things in Europe

The European market for Internet of Things (IoT) solutions is growing. Western and Northern Europe are especially promising. Both consumer and business IoT offer opportunities, but specialisation may give you a competitive advantage. The home, health and finance sectors are front runners. National and European initiatives are working to stimulate the roll-out of Industrial IoT solutions and lower barriers. The shortage of skilled specialists continues to drive outsourcing.


Virtual Reality and Augmented Reality in Europe

The global Virtual and Augmented Reality (VR and AR) market is growing exponentially, shifting its focus from VR to AR. Europe accounts for about a fifth of the market. This makes it an interesting market for your VR and AR services. Both the consumer and the business market offer you good opportunities, but specialisation may give you a competitive advantage. Gaming and healthcare are the most promising industries for VR and AR.


Information security applications in Europe

Europe is the second largest market for information security after North America. As the threat to information security continues to grow, so does spending on security applications. Technological developments like cloud computing and the Internet of Things also drive the demand for information security. European companies increasingly recognise the importance of addressing information security issues. This makes Europe a promising market for you.


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